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Innovative Technology
Eddy Messenger Service has one of the most advanced technology platforms in the industry, providing our clients an enhanced level of flexibility, accessibility and functionality—from the time the order is placed to the time it is delivered and invoiced.
We have developed a unique and comprehensive continuity assurance program that ensures uninterrupted power and continuous access to our systems, as well as the highest levels of data security for all shipments and customer information.
Our tracking software includes integrated bar coding and GPS capabilities, providing unmatched chain-of-custody for shipments and the peace of mind knowing you can always get the exact, real-time status of your shipment.
Our enhanced interactive technology platform includes:
- Online order entry and tracking
We encourage our customers to call us directly to place and track their orders, 24/7, with an Eddy Messenger employee. For those who prefer to use the Internet, our online order entry and tracking system provides real-time status information on all orders and deliveries for instant status updates.
- Automatic E-mail Confirmations
E-mail notices can be sent automatically to designated personnel to confirm when orders are placed, picked up and/or delivered. This convenient feature eliminates the need for your staff to actively track shipments.
- Customized reporting
You can design your own account-specific management reports online for the delivery information you need, when you need it.
- Customized billing
Invoices and billing periods can be customized to provide clarity and departmental accountability for faster processing.
We continually seek new technology that can enhance the service we provide our customers. Some innovations, such as Radio Frequency ID (RFID), are still in development but we plan to add that capability once it become more readily available. |
